The following Refund & Exchange Policies apply solely to orders placed directly through our website.

Our commitment at Blessed Baby is to ensure your satisfaction with our baby products. If you receive a product different from what was shown on our website, please lodge a complaint within 24 hours by contacting us on WhatsApp at 03101038919. We will promptly guide you through the exchange process. Please note that discrepancies in product colors are not considered grounds for product exchange in this context. We are here to address any other substantial differences that may impact your satisfaction.

Defective or Faulty Products

  • In the unfortunate event of a defect or functional issue with our products, please notify us via WhatsApp: 03101038919 within 24 hours of delivery.

  • Our representative will connect with you on WhatsApp to understand the issue and provide online assistance for potential fixing errors.

Return & Exchange Process

  • To facilitate the return or exchange, customers must return the merchandise containing the original packaging and order slip via a traceable and reliable delivery method, such as a courier or registered post.

  • Customers will be responsible for return/exchange shipping costs. However, if the return is due to an error on our part or a defective product, we will cover the shipping costs for both the return and the replacement product.

  • We strive to make your experience with Blessed Baby seamless and worry-free.

Important Notes

  • Refunds or exchanges based on personal preferences (not liking the product) will not be entertained.

  • However, we encourage you to share any concerns via WhatsApp: 03101038919, and our team will review your case.

  • If a product is returned to us in inadequate condition, we reserve the right to reject the claim and send it back to you.

Your satisfaction is our priority at Blessed Baby. If you have any further queries, feel free to contact us on WhatsApp at 03101038919